Privacy Policy
Last Updated: 20 July 2026
Section 1: Introduction
Procter Motor Group ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, purchase vehicles, enquire about vehicles, request services, or otherwise interact with us. By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Section 2: Information We Collect
Information you provide directly: name, address, telephone number, email address, vehicle details, finance application information, and information submitted through enquiry or quotation forms.
Information collected automatically: IP address, browser type, device information, website usage data, cookie information, and pages visited.
Section 3: How We Use Your Information
We use your information to respond to enquiries, process vehicle sales and purchases, arrange servicing, repairs, inspections or MOT bookings, provide quotations, process finance applications, improve our website and services, send marketing communications where consent exists, comply with legal obligations, and prevent fraud and maintain security.
Section 4: Legal Basis For Processing
We process personal data where you have given consent, where processing is necessary for contractual obligations, where processing is required for legal obligations, or where processing is necessary for our legitimate business interests.
Section 5: Marketing Communications
We may contact you regarding vehicle availability, offers and promotions, service reminders, and new products or services. You may opt out of marketing communications at any time.
Section 6: Sharing Your Information
We may share information with finance providers, service providers, vehicle warranty providers, IT service providers, professional advisers, and government authorities where legally required. We do not sell personal information to third parties.
Section 7: Data Storage And Security
We implement appropriate security measures designed to protect your information from unauthorised access, alteration, disclosure, or loss. However, no online transmission can be guaranteed as completely secure.
Section 8: How Long We Keep Information
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of information.
Section 9: Cookies
Our website uses cookies to improve website functionality, analyse website traffic, remember preferences, and deliver marketing and advertising services. You can control cookie settings through your browser preferences.
Section 10: Your Rights
Under UK data protection law, you may have the right to access your personal information, correct inaccurate information, request deletion of your information, restrict processing, object to processing, request transfer of your information, and withdraw consent. Requests may be submitted using the contact details below.
Section 11: Third Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices of third-party websites.
Section 12: Changes To This Policy
We may update this Privacy Policy periodically. Changes will be published on this page.
Section 13: Contact Us
If you have questions regarding this Privacy Policy or your personal information, please contact us:
Procter Motor Group
Unit 13 Galleymead Road, Colnbrook, Slough, Berkshire, SL3 0EN, United Kingdom
Email: office@proctermotorgroup.co.uk
Tel: +44 (0) 1753 687704
Section 14: Complaints
If you believe your data has not been handled appropriately, you may contact the UK supervisory authority:
Information Commissioner's Office (ico.org.uk)
